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Contact Support

Reach out to our team — we’re here to help with any questions or issues

Support Portal

The Support Portal is the most efficient way to manage your support interactions with Duel. Use it to submit queries, view your full email history, reply to open tickets, and monitor progress — all in one place.

👉 Visit the Support Portal

💡 Pro Tip: New to the portal? See our Setting Up Your Support Portal Account guide to get started.

Submit a Support Ticket

Prefer to go straight to the form? You can submit a support ticket directly without logging into the portal.

👉 Submit a Support Ticket

Email Us

You can also reach the Duel support team directly by email at brandsuccess@duel.tech.