Why do some social media profiles show the "No Posts Available" error?

When viewing advocate sign ups or their social media profiles, you may sometimes see the message:

“We couldn't show posts for this profile at the moment.”

This means that posts from that social media profile aren’t currently available to display.

Why does this happen?

There are a few common reasons why this may occur:

• Private Profile – The profile is set to private, so posts aren’t visible publicly and cannot be fetched.

• No Posts Yet – The profile may not have published any posts to display.

• Temporary Issue – Occasionally, there may be a temporary issue fetching content from the social media platform.

What should I do?

In most cases, no action is needed — posts will appear automatically once:

• the profile is made public,

• content is posted, or

• the temporary issue is resolved.

If you believe the profile should have visible posts and the issue persists, please contact our support team and we’ll be happy to investigate further.